Legal and Privacy

Thank you for considering Brown Foundation Repair for your home repair needs. At Brown Foundation Repair, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information that we obtain through our website or over the phone.

Collection of Personal Information:
We collect personal information from our customers through lead forms and phone calls. This information may include your name, address, phone number, and email address. We may also collect information about your home, such as its location, size, and any repair needs.

Use of Personal Information:
We use the personal information we collect to provide you with the services you have requested. This may include contacting you via email, phone calls, or text messages to schedule a home estimate. We may also use your personal information to improve our services, to communicate with you about new products or services we offer, and to respond to any inquiries or concerns you may have.

Disclosure of Personal Information:
We do not share your personal information with any third parties, except as required by law or to provide you with the services you have requested. We may share your personal information with our service providers who assist us in providing our services, such as our web hosting and marketing providers. These service providers are obligated to maintain the confidentiality of your personal information and are not authorized to use or disclose your information for any purpose other than providing services to us.

Security of Personal Information:
We take the security of your personal information seriously and have implemented appropriate physical, technical, and administrative measures to protect your information from unauthorized access, disclosure, or misuse. However, we cannot guarantee that your personal information will be completely secure, as no security measures are perfect.

Updating Your Personal Information:
You have the right to update or correct any of your personal information that we have on file. You may do so by contacting us at the phone number or email address provided on our website.

Children’s Privacy:
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will promptly delete such information.

Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, along with the date of the last revision. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

Kitty McCarter

14:10 09 Jul 25

Major thanks to Lee for evaluating our home, preparing a budget-friendly quote and scheduling our foundation... repair. The crew arrived on time, Noe and Adan, answered our questions and offered information on what to expect after the work was completed. I am impressed by the care that was taken during this process: planning, working and clean up. I have already recommended Brown foundation repair to a family member.read more

Mary Shannon Woodrum

18:11 14 May 25

Brown Foundation was fantastic. They saved our foundation (and wood flooring) from needing repair by... installing a proper drainage system around the house. It was pricy, but not nearly as pricy as the foundation/flooring repair would be five months down the road! Our supervisor Harold was great. He came out to our property several times to answer my many questions and make sure we were getting exactly what we needed. The work was neat and well-done. The only issue we had was not being told we needed electric work (it was on the estimate but not discussed, and we had to make a few calls to get it to happen) and the original placement of the pop-up valve was unwise (pooled water on the sidewalk instead of draining to the street). But any home project will have some bumps and miscommunications - the big difference is that Brown fixed these problems quickly and professionally. Wendell was especially helpful in fixing the back end of the project.Photos: note the muddy part of water pooling in our yard and into our foundation in the “before”, versus after.read more

Emily L

18:30 22 Aug 21

Brown fountain did a phenomenal job. I had Tony come and look at my foundation and right off that bat he told... me what would be needed done and also see what I was able to work with. Great service extremely professional as well the work crew. I still have work on my forever home to be done and will definitely use them again.read more

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Legal and Privacy

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